You receive communications from your customers on a daily basis from a variety of sources, such as email, web submission forms, support cases, etc. Imagine if you could have instant visibility to how your customers are FEELING based on the text they send you without reading it. Angry customers can be addressed immediately via a phone call from a real person. Happy customers can be sent an automatic email and receive a personal follow up within a day or two.
Beringer Associates Technology Blog
DynamicsDiva has 20 years experience in the IT industry beginning with user support through ERP and CRM systems administration. She now spends her time working with companies to efficiently implement D365 by focusing on their industry and internal business processes.