Dynamics CRM 2013 introduced a redesigned User Experience including simplified navigation, flat user interface and a new form model with an optimized layout. While the updated User Experience provided an efficient single window interface that was much more intuitive than the CRM 2011 interface, there is always room for improvement.
Beringer Associates Technology Blog
When logging into a new Microsoft Dynamics 365 system, I found myself being overwhelmed by browser redirects and pop-ups. I was being redirected to CRMDYNINT.COM every few seconds. There were so many that it eventually had an impact on system performance.
If you have been using Microsoft Dynamics CRM for any amount of time, you are undoubtedly familiar with the Email Router. The Email Router is a software application that creates an interface between CRM and an email system to allow for the sending of email messages to and from Microsoft Dynamics CRM.
Microsoft Dynamics CRM 2016 update 1 brings with it many new service features, analytics features and productivity features. There is one new bit of functionality that while minor, will have a big impact. The CRM team has given us the ability to easily create multiple personal email signatures. This is something we take for granted in all modern email clients, but up until now has not been easily accomplished within CRM.
Microsoft Dynamics CRM 2016 brings many improvements and new features as Microsoft continues to work towards a single in-app experience where users can perform tasks in one place without having to continually switch applications.
As part of the Microsoft Dynamics CRM 2015 release, Hierarchy Visualizations was introduced as a new functionality that allowed us to look at records and their relationships in a new way. Hierarchy Visualizations presented the relationship in an easy to understand graphical format. For example, below we see the relationship between Accounts.
Recently we upgraded a customers Microsoft Dynamics CRM deployment from MS CRM 2011 to MS CRM 2015. Go Live day came and all was well. Users were accessing the system from inside the network and from outside the network using IFD. Job well done!
The ability to store plain text notes, and attach photos and other document types to a record in Microsoft Dynamics CRM has always been a handy tool for collaborating amongst a team. With Microsoft Dynamics CRM 2015 Update 1, we can now leverage the productivity and collaborative features of OneNote within CRM. Below is a feature comparison between traditional CRM Notes and OneNote integration.