With the upcoming release of Microsoft Dynamics 365, more companies than ever are looking to move their business critical solutions to the cloud. But when it comes to cloud computing, one of the most popular questions we hear time and time again is “Where is my data stored?”
Where oh where is my data?
Microsoft CRM 2015 – Tracking and Regarding Failures
In the past few months, I have spoken with a handful of customers who were asking for support on tracking and regarding issues. CRM in Outlook was installed and connected. Users would click on track and at the bottom of the email saw “This email will be tracked in CRM” and clicked regard, but the email was not linked to the selected record, even after a few minutes.