One of the great features of Dynamics 365 is that it can be accessible anywhere: through an internet browser, Outlook or on a mobile device. To encourage user adoption, it's best to ensure that you offer Dynamics 365 through the method your users prefer.
Microsoft Dynamics 365 User Adoption: Internet, Outlook and Mobile (oh my!)
Dynamics 365 for Phones App: Offline Mode
The Dynamics 365 for Phones app is fantastic for an on-the-go sales team. Salespeople love the ability to bring up their CRM database via their mobile device anytime it's needed. Some common scenarios we see include:
A sales rep is cold calling an Account and needs to look up the name of the contact they talked to a year ago.
Resco Mobile CRM 8.2: Editable Lists
Resco Mobile CRM is an app that allows MSCRM users to access there data from a phone, tablet or Windows device. Resco Mobile CRM is highly customizable and offers a plethora of functionality that is not available in Microsoft’s Mobile app or any other 3rd party app.