Are you using Microsoft Dynamics CRM for Outlook but missing emails, or worse yet, finding emails associated with the wrong records in CRM?
Emails Incorrectly Associated with Records in Microsoft Dynamics CRM
Tracking Email in Microsoft Dynamics CRM – Where, oh where did my email go?
If you’re a Microsoft Dynamics CRM end user, you’re probably familiar with the Outlook client (now referred to as Microsoft Dynamics CRM for Outlook with the release of 2015).