Beringer Technology Group: Blog

Sales reps still needed in age of CRM and marketing automation

By crm10 | Jul 18, 2014

Technology has come a long way in recent years, offering automated solutions that complete tasks once handled by employees.

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Distributors need to tear down the walls between Marketing & Sales

By theProfessor | Jul 17, 2014

In most distribution businesses today sales and marketing are two distinct departments, with two distinct functions, staffed by people with different skill sets. Mininal communication or collaboration happens between them.

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Scalable Security Modeling with Microsoft Dynamics CRM 2013

By theProfessor | Jul 16, 2014

Did you spend enough time modeling the security structure of your CRM solution? Unfortunately, most CRM implementations overlook the need to identify and build the appropriate model as the first step to designing a stable system. This misguided approach will often lead to complex administration and overall system slowness.

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How Microsoft Lync saves organizations big time

By theProfessor | Jul 12, 2014

The days of forcing employees to travel into the office or commute to another location to attend a meeting are fading as newer communication solutions are making collaboration possible anywhere at any time.

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What’s Microsoft Lync? An emerging unified communications tool

By crm10 | Jul 12, 2014

The unified communications market has experienced healthy growth over the years, as more businesses have opted to replace a disparate approach to collaboration to an integrated one where workers, regardless of channels, can converse with colleagues, clients and customers.

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Wholesale distributors need to up their customer service levels

By crm10 | Jul 10, 2014

Wholesale distributors are not flush with the resources to match other companies such as Amazon in terms of pricing their items.

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How social listening is Microsoft Dynamics CRM’s latest advancement

By crm10 | Jul 9, 2014

Today, companies are doing their best to use social-related content produced from websites such as Facebook and Twitter to improve their customer management capabilities both inside and outside of sales channels.

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Is VoIP following the BYOD model?

By theProfessor | Jul 7, 2014

The bring-your-own-device phenomenon has taken the IT industry by storm in recent years.

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Does My Business Need a CRM Solution?

By theProfessor | Jul 6, 2014

Maybe the first question should be, what is a CRM solution? Customer relationship management (CRM) is a tool that can manage all your leads, customer, vendor, partner and marketing information, all in one place.

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Still using hand-written notes and Excel? Try CRM on for size

By crm10 | Jul 3, 2014

As a small distributor, your customers are the heart and soul of your company.

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